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FAQ's
Frequently Asked Questions
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Is Your Garage Door Spring Broken?You can imagine how important garage door springs are to the overall mechanism when you consider that a normal residential garage door can weigh up to 300 lbs. Because springs are the mechanism that lifts and closes the hefty garage door, they are subjected to a great deal of stress. If the springs break, as they can, not only is your garage door broken, but the broken springs can cause a lot of harm as well. You can guarantee your garage door spring has broken if you hear a loud bang from within. There are two types of springs: torsion and extension. Torsion and extension springs are the two types of garage door springs. Torsion springs are made up of a shaft, spring, and drum assembly that runs across a bar on the inside of the garage door. Depending on the width of your garage door, there may be one or two springs above the opening. These springs are essential for wider, heavier garage doors because their placement and strength effectively distribute the door's weight. Typical torsion springs can endure up to 7,000 cycles of a garage door, with one cycle equaling one opening followed by one shutting. Geriatric torsion springs are those that have been used for more than 10,000 cycles. Fortunately, modern, higher-quality torsion springs can last much longer; nevertheless, if you know your garage door has been in use for several years without having the springs checked, it's a good idea to have a professional come out and inspect them before they break. The coils above the garage door's horizontal track are known as extension springs. As the door is lowered, the springs stretch. Extension springs are typically found on smaller, lighter garage doors, and they can endure up to 15,000 cycles. Extension spring problems include not only one of them snapping, but also one of them losing tension or becoming fatigued and elongated. In either case, this is a major issue because the door opener is unable to lift a door without a working spring, resulting in major issues with the door opener. Attempting to lift a damaged garage door is perilous, and it might even be fatal if the garage door falls on you, so a broken door spring could spell huge trouble for you. The spring tension is what opens and closes your garage door, so it's only natural that something under that much pressure would break. In fact, damaged springs are the most common garage door repair, and when a repairman arrives at your home, they will generally inspect the springs first. As soon as you spot a problem, you should contact a professional to get your springs repaired. To begin with, lifting a garage door is a Herculean feat. If you try it without the springs, you'll have a whole new appreciation for them. Springs in garage doors can break for a variety of reasons. One thing to consider is how much your springs are being used. You already know that depending on the sort of springs you have, you only have a certain number of cycles. If you have a busy family who is constantly in and out of the garage, these cycles can soon build up, causing spring damage. Garage door springs are also affected by cold temperatures. With a cold snap, older springs could easily break. Rust could also be a problem. Rust is a corrosive substance. Allowing your garage door springs to rust can cause them to fail, not only because rust is harmful, but also because it increases coil friction every time the spring moves. Rust can be kept at bay with a dose of WD-40 every few months. First and foremost, safety! Garage doors are easy to overlook, but for your own safety's sake, you should inspect the hardware of your garage door on a regular basis. You can easily check the health of your springs. Give your garage door springs a once-over first. Look for signs of wear and strain, as well as any elongation. Then try using two fingers to open your garage door. If your springs are completely balanced and have the right amount of tension, this should be simple. If you try to lift the door with two fingers and find it difficult, your springs need to be tightened. There is too much stress on the springs if lifting the door is too simple and the door leaps up. Another approach to inspect your springs is to lower and raise your garage door manually a few times and listen for squeaking noises, which signal a problem. Also, elevate your door about two feet off the ground with the emergency release disconnected. If your garage door springs are in proper working order, gravity should not pull it down. A spring problem is a garage door that collapses to the ground. Any of these warning signs indicates that your garage door springs should be changed or replaced. Again, it's best to leave things to the pros. Broken springs can be dangerous, especially if you try to restore them yourself. You could end up taking your life into your own hands if you don't know how to release the tension on the spring. Every repairman has a story about going to a client's house to fix broken springs only to find them bandaged up and telling a horror story. The average homeowner might not be aware of the spring's potential vitality. When he starts to unscrew the screw that holds the spring in place, he may find himself smack in the middle of a dangerous situation when the spring unwinds in a fraction of a second and flies across the garage. In the best-case scenario, the client's pride is harmed. However, the damage is usually physical, even if it is as severe as missing digits or even death. When it comes to repairing garage door springs, using the wrong equipment or improvising because you want to save a few dollars might have disastrous consequences. Check your garage door springs on a regular basis, and if you spot a problem, call a professional garage door repairman immediately.
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Does Your Garage Door Opener Need Repair?Is there a problem with your garage door opener? You can understand how important the lifting mechanisms are to the effective operation of a standard residential garage door, which may weigh up to 300 lbs. Your garage door springs, in concert with your garage door cables, lift and close the hefty garage door, and they are under a tremendous amount of tension. If a spring breaks, as they can, not only is your garage door broken, but the broken spring can also cause significant damage. If you hear a loud crash from your garage, your garage door spring is likely broken, and your garage door opener will not work until the spring is replaced. But what if the problem isn't caused by a broken spring? Belt drive, screw drive, chain drive The belt drive opening is the most silent of the bunch. If you have a room over or near your garage and don't want to be disturbed by the continual groaning of a garage door opening and shutting, this style of drive is ideal. A belt drive's drawback is that it normally wears out after 10 to 20 years. Screw drives, which are threaded steel drives, were once recognized for being low-maintenance, but that has since changed. Another disadvantage of the screw drive is that it is the loudest of the three options, making it the least appealing. The most typical openers are chain drives, which are similar to bike chains. They're not quite as quiet as belts, but they're certainly quieter than screw drives. A chain drive's best benefit is that it does not break, which is a very appealing characteristic. Your garage door opener should open smoothly time after time if properly cared for and installed. Unfortunately, an opener breaking down is not unheard of. The actual question is whether you'll have to pay to have it repaired or whether it'll be more cost-effective to replace it. If your garage opener isn't working, there are a few possible causes, and knowing what's wrong will help you decide whether to fix it or replace it. The handheld remote device could be a concern. A signal passes between your remote and the opener's receiver, connecting the two. If the remote's batteries die, the remote will be unable to communicate with the opener. Replacing the batteries is straightforward enough, but if it doesn't work, a more involved fix may be necessary. In order for the door to work, the remote must have particular codes that match the opener's codes; sometimes these codes in the remote must be cleared, and the remote must be recoded. The user manual for the garage opener will have this information. In addition, the garage door system may require software upgrades to maintain the remote and the opener compatible, which necessitates the purchase of a new garage door opener. Another reason your garage opener isn't working is that it has an electrical problem. For example, the wiring in the door control button on the interior wall of your garage or the safety sensors could be faulty. External wire is used to link both of them to the opener's motor. It's not uncommon for external wiring to become damaged, and this could be the cause of your garage door opener's malfunction. If the wiring is cut, exposed, frayed, or otherwise damaged, it should be replaced or fixed by a professional. Another electrical issue could be faulty circuit boards within your opener's motor or malfunctioning safety sensors, which prevent the door from closing. The garage door opener may make a grinding noise, but the garage door will not open. If this is the case, the issue is with the opener's main driving gear. This is the most common component in a garage door opener to fail, and it will need to be replaced. Check the disconnect switch before calling a professional. In the event of a power outage, garage doors normally have a switch attached to a rope or knob that can be unplugged. This will allow you to open and close your garage door manually. The opener will make noise but the door will not move if the disconnect switch is unintentionally pulled. Simply close or open the garage door completely, reconnect the switch, and press the door control button once more. If the door still won't open, the issue is almost certainly with the opener drive gear. If the parts for your type of opener are no longer available, or there are so many broken parts that it's not worth fixing, it's better to just get a new garage door opener. Garage doors will sometimes close all the way to the ground before opening up again. If this happens, you'll need to change the opener's open and close settings, as they have limit settings that restrict how far down your door can go before it's considered closed. These settings can occasionally become jumbled, and the opener will attempt to close the door more than the ground will allow. A simple modification to the opener is all that is required to prevent the door from re-opening on its own. Given the complexity of these instruments, a few things are bound to go wrong. Understanding these difficulties can help you communicate better with a trained repairman, whether it's a remote control issue, electrical issues, or problems with the opening motor itself. Garage Door Installation, Replacement, and Repair in the GTA and Southern Ontario's Trusted Source. Ontario Garage Doors has over 12 years of experience offering residential and commercial garage door services such as new installations, repairs, garage door opener installation and repair, and general garage door maintenance in the Greater Toronto Area and throughout Southern Ontario, including: Ajax Claremont, Aurora, Bolton, Brampton, Burlington, Carlisle Hamilton, London, Markham, Mississauga, Newmarket, Maple, Oakville, Pickering, Gormley Thornhill, Richmond Hill, Toronto, Vaughan, and Woodbridge, among others! Our Customers' Commitment to Us We at Ontario Garage Doors have scoured the garage door market for the most reliable vendors and have offered those premium products to our customers. We provide skilled garage door services as well as guaranteed items at reasonable pricing. Please contact us right away!
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Is Your Garage Door Cable Broken?Have you ever attempted to raise an ancient garage door or one with a broken cable or springs? If this is the case, you may still have back problems. It isn't a simple task! If you have a garage, you may use it numerous times every day, with the garage door moving up and down repeatedly. Consider what makes this seemingly pointless contraption work for a moment. Your garage door is a complex machine with numerous moving parts, all of which are necessary for the smooth, unobstructed operation of something so large. Garage door springs, which are under a lot of strain and do the actual raising of the garage door, are a part of that mechanism. Because these springs are extremely tense, if one breaks, it could result in catastrophic injury or damage. Any danger is mitigated by a hefty cable that passes through the springs and prevents them from recoiling. However, if your garage door cable breaks, you've got a severe problem on your hands. ​Depending on the sort of spring system you have, there are a few different types of garage door cables. Torsion spring cables loop at one end and have a crimped stop at the other end if you have torsion springs in your garage. These cables must be securely fastened and coiled in a specific manner. Extension springs run along both sides of your garage door in certain garages, and these springs, of course, require specific extension spring cables. The second type of cable is the safety cable, which is used with extension springs and runs through the center of the springs to avoid any damage or injury in the event that the spring snaps. The value of garage door wires cannot be overstated. They're composed of metal and are designed to be extremely robust, but they're also flexible since they're continuously pulled and lowered by a pulley system, then looped and unwound around a drum at the top of the garage door as it opens and closes. However, just because they are strong does not mean they are unbreakable. Your garage door may cease working properly due to a broken or faulty wire. Even worse, if one of the springs snaps without the cable in place, the broken spring could fly across the garage, causing a lot of damage and possibly killing someone. You can see why it's critical to keep an eye on the condition of your garage door cables and to contact a professional if one is damaged or broken. What causes garage door cables to snap? Garage door wires might fail for a variety of reasons. For one issue, certain cables have been known to be wound incorrectly around the drum, causing the door to jam and sag on one side, or to catch when it is being lowered. Cables have also been known to come fully unraveled from the drum, requiring reconnection. The pulleys can wear out over time. When this happens, the wire won't slide through as easily, and your door will become stuck or cocked to one side once more. The pulleys will need to be replaced if this is the case. ​Garage door wires can and will break from time to time. The cable could break for a variety of reasons, including simple wear and tear. Cables, like any other working part, are subject to wear and strain. The cables can deteriorate and finally snap over time. Rust can also cause garage door cables to break. Rust can erode the cable, and if you don't discover it early enough, the rust will eat through it. Another issue that leads to faulty garage door wires is fraying. Imagine a rope made up of smaller ropes twisted together to form a thicker string; garage door cables work similarly. To form a stronger, thicker cable, many little wire cables are twisted together. If one of these little cables breaks, it may fray the other small wires around it, causing the entire system to snap. A broken cable, regardless of the cause, is a major issue that necessitates contacting a certified garage door professional. ​How do you keep a garage door cable from breaking? Taking care of your garage door requires performing some preventative maintenance on your garage door wires, so you should be familiar with their appearance. The weight of the garage door and the length of the cable are the two factors that decide how long the cable should be. The thicker the cable, the heavier the garage door, such as one made of wood. Stronger springs are required for heavier garage doors, which necessitates a thicker cable. The length of the garage door cable is controlled by the type of garage door spring system you have. ​The torsion spring system requires a shorter cable because there are just one or two springs at the top of the garage door. Extension spring systems necessitate a significantly longer cable that runs from the bottom of the garage door to the top on both sides. As the garage door opens, both cable types wrap around a drum at the top on either side. Check your garage door cables for fraying or kinks on a regular basis. Remember to check the pulleys as well, as they might wear out. If you notice a frayed spot, follow the cable's path to identify what might be causing the problem. There could be something protruding from the cable that is hurting it, and you can remove it before it does more damage. It's also crucial to keep your wires clean for their health. Remove any debris and avoid using lubricants on your wires because they can gather dirt and grime, causing them to stop working correctly. If you have a broken garage door cable, it's best to leave it alone until a professional arrives to fix it. Opening and closing a garage door with a damaged cable may cause further damage to the door, necessitating a more costly repairman visit and possibly resulting in harm. Regardless of the extent of the damage, you should always leave it to a professional to avoid injury. Ontario Garage Doors' professional team can handle any situation, big or small. If you need emergency garage door repair in Mississauga, the GTA, or Southern Ontario, call us at any time, day or night. Garage Door Installation, Replacement, and Repair in the GTA and Southern Ontario's Trusted Source. Ontario Garage Doors has over 12 years of experience offering residential and commercial garage door services such as new installations, repairs, garage door opener installation and repair, and general garage door maintenance in the Greater Toronto Area and throughout Southern Ontario, including: Ajax Claremont, Aurora, Bolton, Brampton, Burlington, Carlisle Hamilton, London, Markham, Mississauga, Newmarket, Maple, Oakville, Pickering, Gormley Thornhill, Richmond Hill, Toronto, Vaughan, and Woodbridge, among others! Our Customers' Commitment to Us We at Ontario Garage Doors have scoured the garage door market for the most reliable vendors and have offered those premium products to our customers. We provide skilled garage door services as well as guaranteed items at reasonable pricing. Call us today!
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Problems Closing Your Garage Doors?The world is a busy place, and you, especially if you have a family, are a busy person. Any minor snafu can throw your day off, and you expect things to perform as they should, even your garage door. Unfortunately, things can and do go wrong, and you may end up with a garage door that won't close. There's no reason to be concerned! Brush up on your garage door knowledge before calling a repairman so you can successfully describe the situation. Sensors Garage doors can be extremely hazardous. They're pretty heavy, and if one falls on something, or worse, a person, the consequences might be disastrous. As a result, garage door manufacturers incorporate innovative safety sensors into their products. These two small gadgets are placed at the bottom of your garage door, immediately across from each other. They direct infrared light beams into the sensor right across from it. If this beam breaks, the downward-moving garage door will shift course quickly, averting calamity. Unfortunately, these safety sensors can be troublesome and may be the source of your garage door's failure to close. The issue could be that the safety sensors must be aligned so that the laser can hit the sensor directly across from it. If these sensors are not aligned, the garage door will not close. Because so much depends on them, these sensors are designed to be dependable. Check for anything that might be obstructing this beam if you suspect the sensors are the issue. Cleaning the safety sensors when they become filthy or covered in spider webs is a straightforward remedy. Another potential source of interference is garage clutter. Garages are frequently used to keep items that need to be stored but aren't sure where to put them. Garages may quickly become cluttered; clearing out the jumble of items in your garage could clear the safety sensors, allowing your door to function properly. Check the brackets that link the sensors to the door if the problem persists. Have they been twisted in any way? If something collided with these brackets and knocked the sensor out of place, they will need to be straightened. Check the LEDs that shine from each sensor as well; they should both be bright and steady. Something is clearly wrong if one of them trembles or flutters. Call a professional to avoid being the DIYer who got his fingers stuck behind the sensor while attempting to adjust it, causing the garage door to close on his fingers. It's not a good scenario for anyone to be in. Limits It's possible that your garage door isn't closing because the garage door opener's limitations are set incorrectly. The garage door opener's restrictions notify it when the garage door is fully open and fully closed. It's very uncommon for the boundaries to get misaligned, leading your garage door to close further than it should only to be impeded by the ground, causing it to open back up. The garage door opener limitations may need to be modified if your door won't stay closed. ​Tracks A problem with the tracks could be another reason why your garage door isn't shutting. The tracks are visible on both sides of the door, usually in two to three pieces on each side. When your garage door opens and closes, it normally glides up and down the tracks on rollers. However, both the tracks and the rollers can develop issues. The rollers in the garage door tracks might become blocked with dirt and debris, preventing them from moving up and down. Road salt can also be a problem, eroding and eventually destroying the tracks' metal. Don't forget about the rollers, which aren't immune to issues. Steel or nylon are the two materials that can be used to make rollers. While steel lasts longer, both materials can deteriorate over time, causing your door to become inoperable and requiring replacement. ​Because the tracks have been knocked out of position, your garage doors may not close. Collisions with the garage door are a common cause of this. There is no such thing as a perfect person! It's fairly uncommon for a car, motorcycle, or other heavy object to collide with your garage door, causing the door to track incorrectly. Because new tracks are lighter and thinner, this has recently become a major issue. Because of the weight of the garage door, the tracks may be dragged out of alignment. Because garage doors can weigh up to 300 pounds, frequently opening and closing them can damage the tracks and drag them out of position. Check the garage door tracks for damage if this happens and your garage door won't close. Check for any missing bolts, since this could cause the tracking system to deteriorate and bend out of place. The problem could be an electrical issue if nothing is blocking the safety sensors and your garage door tracks are perfectly aligned. Your garage door will not work properly if there are frayed or exposed wires, a fault in the electrical system, or a defective circuit board in the garage door opener. While all of these issues can be resolved with routine maintenance or the replacement of specific parts, it's critical to see a professional. In fact, if your garage door isn't closing due to any damaged parts, such as the tracks, a problem with the garage door opener, or a broken spring, you should contact a professional immediately to ensure your safety and the safety of people who use the garage. The convenience of having a garage is great, but when something goes wrong with the garage door, it can be a big pain. Check for these issues if your garage door won't close, so you'll know how to explain the situation to a repairman. However, let's hope the issue is only a case of needing to replace the batteries in your garage door remote!
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Does Your Garage Door Opener Remote Needs Repair?We are fortunate to have access to various useful products that make our lives easier in this day and age. One of these devices is a garage door opener with a remote control. The small remote clipped to your sun visor is actually a radio transmitter that sends a code to a receiver on the garage door opener, which is also a radio transmitter. These transmitters are tuned to the same low frequency so that they can communicate. This is what activates your garage door. The convenience of this small device is enormous, and this is never more apparent than when it breaks down. Anyone who has pulled out of the garage in the bitter cold and tried the little remote button at various angles with no luck, eventually getting out of the car to manually close the garage door, would enjoy this little gizmo. When it comes to mending a malfunctioning garage door remote, your first reaction is to go to the store and get batteries. This is a straightforward and frequent solution. It's a good idea to bring the old batteries to the store with you to ensure that you obtain the correct ones. Also, keep in mind the old adage that you get what you pay for, which is especially true when it comes to batteries. Using a higher-quality battery gives the remote a longer battery life and a full charge. Simply access the battery compartment by flipping the garage door remote over. Replace the batteries, and your convenience will be restored. However, there are two things you should do before heading to the market. To begin, open the remote's battery compartment and inspect the battery connections. This could be the source of your problem if they appear worn out, unclean, or even moist. Before reinstalling the batteries, the battery contacts may need to be cleaned or dried. Check sure your other garage door remote control works once you've examined the contacts. Most garage-dwelling families have multiple remotes, especially since many families now have multiple vehicles. You can bet it's a battery issue if one remote works but the other doesn't. However, you may discover that neither remote works, implying that you have a larger problem. The radio transmitter is covered by a plastic cover on both the remote control and the receiver. Although this plastic cover is designed to resist scratching, it can be scratched if it is dropped or metal is rubbed against it. With a gentle, wet cloth, you can clean the receiver's cover, allowing the signal to travel through and be received without interference. Special plastic polishing agents can also be used to polish the plastic cover. Unfortunately, if the remote's cover becomes scratched or dented, you'll almost certainly need to buy a new remote. Since you're already examining the receiver and the remote, you might as well look for anything else that might be interfering with your receiver. Something as simple as cobwebs or debris could be obstructing the transmitter. Clearing the path between the remote and the receiver may result in a better signal. Check the antenna, if you have one, while you're up there. The antenna frequently hangs straight down. A simple adjustment of the antenna to the side may possibly resolve the issue. Let's say you've tried all of the easy remedies and none of them have worked. It's possible that both your receiver and your garage door opener's remote control need to be reset. Both gadgets are miniature computers that require rebooting from time to time. Removing the batteries from the remote for 30 seconds and unplugging the receiver for 30 seconds should reset the circuit boards and allow your remote to operate again. When you push the remote button on your garage door opener, it sends a code back and forth to the receiver. Every time, remotes and receivers sent the identical codes over the same low frequency. This became a problem when your remote could also unlock the garage of your next-door neighbor, and it became a bigger problem when thieves realized that they could break into garages by attempting different codes on another transmitter. Many families have stories about goods going missing from their garages, including cars, because a thief cracked the code and stole their belongings. The garage door remote issue was revolutionized by the creation of the rolling code, a code that varies after each use, but the concept of transmitting data was not. For a variety of causes, the code in the remote can get jumbled, and the remote code must be reset in order to connect with the receiver again. To delete the codes in the transmitter, press and hold the LEARN button on the receiver for around six seconds. When the learn indication light goes out, it means the codes have been wiped. Then hold down the LEARN button on the receiver until the light comes on, then hold down the remote button for a few seconds to reprogram both. Either the receiver's LED light will flash or two clicks will be heard. By clicking the open/close button on your remote control, you can see if your garage is open or closed. In most cases, repairing a garage door remote is rather straightforward. The average homeowner can remedy the problem with a little effort and investigation. If none of the simple remedies work, you'll have to realize that the problem is with the receiver, not the remote. The receiver must be replaced in this situation, which can be done by the homeowner but is best done by a professional to ensure the new receiver is installed correctly. Even while technology has come a long way, it is still susceptible to a variety of problems. Thankfully, a garage door remote control can be fixed in a variety of ways, so no one needs to go without it for long. ​
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